In spite of everything, it can of course happen that you are unable to solve a problem or are dissatisfied with something. Even then we are of course at your service. If you fill out the form below, we will contact you as soon as possible. You can also contact us directly.

During office hours you can call us at 0297-200200.

Complaint procedure

If this does not lead to a solution, it is possible to submit your dispute for mediation through Stichting WebwinkelKeur via https://www.webwinkelkeur.nl/consument/geschil/.

As of February 15, 2016, it is also possible for consumers in the EU to report complaints through the ODR platform of the European Commission.

This ODR platform can be found at http://ec.europa.eu/odr.

If your complaint is not already being processed elsewhere, you are free to file your complaint through the platform of the European Union.

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